3PM to MIDNIGHT, EVERY DAY
Contact Us
QLife phone and webchat are open from 3pm – midnight every day.
Demand for QLife services is growing and at certain times of the day you may have difficulty getting through on the phones or webchat.
We regret any distress caused by having to wait, or not getting through, and encourage you to continue trying, or call again at a different time.
We are unable to offer support via email, however, we really value your feedback.
Please use the links below for general enquiries or to provide feedback.
Help outside of service hours
Lifeline
For all ages
13 11 14
Kids Helpline
For anyone 25 or under
1800 55 1800
Suicide Callback Service
If you’re experiencing thoughts of self-harm or suicide
1300 659 467
Outside Australia?
Unfortunately, QLife only has capacity to provide services in Australia. Other services that may be able to help (or point you in the right direction):
- www.ilga.org (The International Lesbian, Gay, Bisexual, Trans and Intersex Association) - view their Member Organisations (searchable by country)
For crisis intervention and suicide prevention, you may find the resources or helplines listed within these websites useful:
- International: www.befrienders.org (Befrienders Worldwide) – has a specific section on Sexual Orientation & Gender Identity
- International: www.iasp.info (International Association for Suicide Prevention)
- USA: www.thetrevorproject.org (The Trevor Project) - LGBTQ Youth
For help to seek asylum from persecution:
- www.amnesty.org (Amnesty International) – try searching for Amnesty International in your local region & available services
QLife Office
General Enquiries
"To the colleagues that sent me messages saying that they saw me, they saw this struggle and they were there to support me, THANK YOU that was my hope."
QLife Partners
Acknowledgement of Country
QLife acknowledges the Traditional Owners of country throughout Australia, their diversity, histories and knowledge and their continuing connection to lands, waters and communities. We pay our respects to all Australian Indigenous peoples and their cultures, and to Elders of past, present and future generations.
Acknowledgement of our Elders
We pay our respects to those amongst the lesbian, gay, bisexual, trans, and intersex communities who have worked to support the improved health and wellbeing of their peers, children, families, friends, and country. We honour the elders in the diverse communities of which we are a part and we celebrate the extraordinary diversity of people's bodies, genders, sexualities, and relationships that they represent.