3PM to MIDNIGHT, EVERY DAY
05 October 2023:
Privacy Statement Updated
We've updated our privacy statement to include more information about how we collect, handle and store personal information. We've also added a new easy read option. You can check it out HERE
25 September 2023:
2022/2023 QLife Year in Review
For a snapshot of the July 2022-June 2023 year at QLife, check out our year in review piece HERE.
QLife User Survey
In April 2023, QLife ran a survey to hear a bit more about our service users’ experiences, and how we can improve. You can now check out the outcomes of that survey HERE.
Partnering with Consumers
To find out more about what it means for services to partner with consumers and how your voice matters, you can download the Australian Commission on Safety and Quality in Health Care’s “Partnering with Consumers: A guide for consumers” HERE.
While we aim to respond to calls as quickly as possible, sometimes the service is in very high demand and we may not be able to get to everyone. We understand that it can be disappointing not to be connected to a peer, and encourage you to try us again a little later if this happens. If you or someone you know is interested in volunteering as a QLife peer supporter, click here.
If you have any feedback, please speak with your peer, or complete the user feedback survey here. We appreciate that with all changes there may be things that don’t go quite right. We will work quickly to resolve any issues that are identified.
QLife provides anonymous and free LGBTIQ+ peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships.
The QLife family includes hundreds of highly experienced LGBTIQ+ staff and volunteers Australia-wide. If you’re looking to connect with someone to explore what’s going on in your life, we’re here to take your call or webchat.
Your privacy is our priority. You can trust our dedicated peer workers. QLife is an anonymous service you can rely on.
We’ve got some great resources for community members and health professionals, including QGuides, QLives and our LGBTIQ+ referral database
QLife acknowledges the Traditional Owners of country throughout Australia, their diversity, histories and knowledge and their continuing connection to lands, waters and communities. We pay our respects to all Australian Indigenous peoples and their cultures, and to Elders of past, present and future generations.
We pay our respects to those amongst the lesbian, gay, bisexual, trans, and intersex communities who have worked to support the improved health and wellbeing of their peers, children, families, friends, and country. We honour the elders in the diverse communities of which we are a part and we celebrate the extraordinary diversity of people's bodies, genders, sexualities, and relationships that they represent.