3PM to MIDNIGHT, EVERY DAY
QLife Updates
10 August 2023: We have now resolved the recent issue where some callers were being disconnected at 29 minutes. We continue to monitor for any issues that may arise, however if you experience being disconnected at 29 minutes please email us at ask@qlife.org.au
We've made some improvements to our website and service:
- 31 July 2023: We've updated our FAQ page with more information about QLife. Check out our new Important Info tab in the top menu, where you can find this useful info, along with a Rights and Responsibilities statement, and much more...
- When calling the QLife service, you may now choose to wait for up to 30 minutes to speak with one of our peers. While waiting, you will be advised of your position within the queue. To allow us to respond to calls already waiting in the queue, the last call of the evening may be accepted until 11.40pm.
While we aim to respond to calls as quickly as possible, sometimes the service is in very high demand and we may not be able to get to everyone. We understand that it can be disappointing not to be connected to a peer, and encourage you to try us again a little later if this happens. If you or someone you know is interested in volunteering as a QLife peer supporter, click here.
If you have any feedback, please speak with your peer, or complete the user feedback survey here. We appreciate that with all changes there may be things that don’t go quite right. We will work quickly to resolve any issues that are identified.
What is QLife
QLIFE IS HERE FOR YOU
QLife provides anonymous and free LGBTIQ+ peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships.
WE KNOW HOW TO HELP
The QLife family includes hundreds of highly experienced LGBTIQ+ staff and volunteers Australia-wide. If you’re looking to connect with someone to explore what’s going on in your life, we’re here to take your call or webchat.
are safe here
Trusted people to turn
RESPECT AND TRUST IS KEY
Your privacy is our priority. You can trust our dedicated peer workers. QLife is an anonymous service you can rely on.
TO HELP LGBTIQ+ PEOPLE THRIVE
We’ve got some great resources for community members and health professionals, including QGuides, QLives and our LGBTIQ+ referral database
we're here
QLife Partners
Acknowledgement of Country
QLife acknowledges the Traditional Owners of country throughout Australia, their diversity, histories and knowledge and their continuing connection to lands, waters and communities. We pay our respects to all Australian Indigenous peoples and their cultures, and to Elders of past, present and future generations.
Acknowledgement of our Elders
We pay our respects to those amongst the lesbian, gay, bisexual, trans, and intersex communities who have worked to support the improved health and wellbeing of their peers, children, families, friends, and country. We honour the elders in the diverse communities of which we are a part and we celebrate the extraordinary diversity of people's bodies, genders, sexualities, and relationships that they represent.